Customer Concierge (Personal)

For New Account Information

1-866-760-0788 or Visit a Hometown Bank branch.
Our staff is available Monday through Friday 8 a.m. to 5 p.m. CST

For Service On Existing Accounts

1-877-922-1790 or Visit a Hometown Bank branch.
Our staff is available Monday through Friday 8 a.m. to 5 p.m. CST

For Online Or Mobile Banking

1-877-922-1790 or Visit a Hometown Bank branch.
Our staff is available Monday through Friday 8 a.m. to 5 p.m. CST

Checks For Less Re-orders

You can reorder your Checks For Less online. If you are unable to
place an order with our new check printer, 'Checks For Less', due
to one of the following reasons, please call us at 1-866-760-0788:

New check order
Name or Address Change
Do not know Starting Number
Have not Ordered thru Checks For Less before

DELUXE Check Orders

Reorder your Deluxe brand checks, change your checkbook style or add a monogram or other design. You can reorder Deluxe online or by phone at 1-866-760-0788.

To Report Lost Or Stolen Debit Cards

To request a change of address, complete the following form, print sign and either send via encrypted email to support@HTBWI.com, fax to 1-920-922-1640, mail to our nearest branch or drop off at one of our offices.

Address Change Form

Stop Payment

Need to place a stop payment on a check? Complete the form below and either send to support@HTBWI.com, fax to 1-920-922-1640, mail to our nearest branch or drop off at one of our offices.

Stop Payment Request Form

To Report Fraud

Report fraud and email concerns.

Telephone Banking

For 24/7 Telephone Banking access: 1-877-319-4416. Obtain balances, review transactions, transfer funds.

For Answers To Bill Pay Questions

Debit Card and PIN Selection

Enjoy the convenience and security of a debit card. Access your money to withdraw cash or pay for goods and services. Amounts are automatically deducted from your checking account. View activity online.

Request your card today.